Generative AI in Retail Generative AI (artificial intelligence), also known as GenAI, has vast potential to transform retail through streamlining core business processes, improving customer service and enabling personalized content generation. Our coverage presents insights for businesses to better understand and navigate the technology’s potential and develop winning strategies in the space. We also provide regular updates on the latest generative AI trends and developments from retailers, governments, and platform and solution providers. Analyst Corner | June 8, 2025Analyst Corner: From Models to Markets—The Accelerating Shift Toward AI Applications, with Charlie PoonRegister for Free AccessEvent Presentation | June 4, 2025The Agentic AI Playbook: Insights Presented by Deborah Weinswig at NRF 2025: Retail’s Big Show APAC PremiumInfographic | June 4, 2025The STORE Framework for Driving Innovation in Retail PremiumDeep Dive | June 3, 2025The Agentic AI Playbook: How to Redefine Retail with Intelligent Autonomy PremiumDeep Dive | May 23, 2025RetailTech: AI in Digital Commerce—GenAI Supercharges Retail to Provide a Seamless Shopping Journey PremiumInsight Report | May 20, 2025AI Insights: Instacart CEO Fidji Simo To Join OpenAI as CEO of Applications PremiumInsight Report | May 19, 2025RetailTech: Three Technologies Landlords Can Use to Take Malls to the Next Level PremiumDeep Dive | May 16, 2025RetailTech: Empowering Retail’s Front Line, Creating Smarter Stores—Five Tech-Driven Strategies for Associate Enablement PremiumDeep Dive | May 13, 2025Five Ways Brands and Retailers Can Use AI/ML and Shared Data to Energize End-to-End Product Management PremiumAnalyst Corner | May 4, 2025Analyst Corner: How Is AI Shaping MarTech?—Transforming Your Strategy via Agentic AI, with Manik BhatiaRegister for Free AccessEvent Presentation | April 29, 2025Unlock the Untapped Potential of AI-Powered MarTech: Coresight Research Premium Subscriber Call, April 2025 PremiumDeep Dive | April 24, 2025Deeper on DeepSeek and Its Potential to Radically Level the AI Playing Field PremiumAnalyst Corner | April 13, 2025Analyst Corner: All Things Tech at Shoptalk Spring 2025 with John HarmonRegister for Free AccessEvent Coverage | April 9, 2025Shoptalk Spring 2025 Wrap-Up: Customer-Centricity for a New Golden Age of RetailFree ReportAnalyst Corner | April 6, 2025Analyst Corner: Agentic AI—The New Wave of AI Opportunity, with Charlie PoonRegister for Free AccessEvent Presentation | February 25, 2025What Can Retailers Learn from Shein and Temu?: Premium Subscriber Call, February 2025 PremiumDeep Dive | February 13, 2025AI Underpins the Tech-Driven Shift in US Grocery, from Smarter Forecasting to Faster CheckoutAnalyst Corner | February 9, 2025Analyst Corner—DeepSeek Opens the Door for AI Democratization: The AI Opportunity, with Charlie PoonRegister for Free AccessDeep Dive | February 4, 2025The Tech-Driven Future of US Retail: AI To Power Smarter Supply Chains, Seamless Operations and Personalized ExperiencesEvent Presentation | February 4, 2025What Can Retailers Learn from Shein and Temu?: Insights Presented at RLC Global Forum 2025 PremiumEvent Coverage | January 30, 2025NRF 2025: Retail’s Big Show—Top 10 Tech Themes, from Computer Vision and RFID to AI-Powered Associate Devices PremiumEvent Coverage | January 29, 2025NRF 2025: Retail’s Big Show Wrap-Up—The Future of Retail Will Be Driven by AI, Innovation and a Commitment to Sustainability PremiumInsight Report | January 29, 2025DeepSeek: The Chinese AI Startup That Has Overtaken ChatGPT on Apple’s App StoreEvent Presentation | January 28, 2025Trends and Predictions for 2025 with Updates from CES and NRF: Premium Subscriber Call, January 2025Infographic | January 17, 2025The CORE Framework for Artificial Intelligence in RetailMarket Outlook | January 14, 2025Retail 2025: 10 AI Trends—An Inflection Point in the GenAI RevolutionEvent Coverage | January 13, 2025NRF 2025: Retail’s Big Show: Day One—Agentic AI in Focus for Nvidia; Retail Revolution for Amazon and Macy’sAnalyst Corner | January 12, 2025Analyst Corner: Three Key Predictions for India Retail in 2025, with Sujeet NaikEvent Presentation | January 8, 2025Four Technologies Retailers Can Use to Enchant Consumers: Insights Presented at CES 2025Market Outlook | January 6, 2025Retail 2025: 10 Trends in Retail TechnologyAnalyst Corner | January 5, 2025Analyst Corner—Key Tech Themes at CES 2025 and NRF 2025, with John HarmonMarket Outlook | December 20, 2024US and China E-Commerce—Retail 2025 Sector Outlook: Online Sales To Maintain Strong Growth MomentumAnalyst Corner | November 24, 2024Analyst Corner—The Pretenders to the AI Chip Throne Are Gunning for King Nvidia, with John HarmonAnalyst Corner | November 17, 2024Analyst Corner—Is GenAI Changing the World? Part Two: Solving Four Major Hurdles Takes Progressive Improvement, with Charlie PoonEvent Presentation | November 8, 2024AI’s CORE Revolution—Transforming Business Models and Customer Experience: Insights Presented at YPO Global Business Summit 2024Analyst Corner | October 27, 2024Analyst Corner—Is GenAI Changing the World? Part One: An Optimistic Outlook, with Charlie PoonDeep Dive | October 15, 2024Data and AI in Retail Media—Collaboration and Data Cleansing Illuminate the Way ForwardEvent Presentation | October 7, 2024The Future of 3D Design—Transformative Changes and Impact: Insights Presented at 3D Tech Fest 2024Infographic | September 29, 2024The Coresight Research CORE Framework for Generative AI in RetailAnalyst Corner | September 15, 2024Analyst Corner—AI: An Overutilized Phrase; an Underutilized Solution, with Manik BhatiaDeep Dive | September 10, 2024AI and Unified Data: Empowering Next-Generation Product and Shopper IntelligenceInfographic | July 26, 2024Three Data Points We’re Watching This Week: AI FocusInsight Report | July 24, 2024AI in Action: Redefining Drug DiscoveryInfographic | July 19, 2024The Coresight Research AI Risk-Mitigation FrameworkEvent Coverage | July 18, 2024Harnessing GenAI: Strategic Approaches To Combat Risk—Insights from The Lead Summit 2024Event Presentation | July 12, 2024Navigating AI Risks in the GenAI Era—Insights Presented at The Lead Summit 2024Deep Dive | June 20, 2024AI Models: Risky Business—Navigating the Challenges of Using AIEvent Presentation | April 30, 2024The AI Revolution: Unveiling Opportunities for Growth and Innovation—Insights Presented at NACDS Annual Meeting 2024Deep Dive | April 23, 2024What Do US Consumers Think About Generative AI?Deep Dive | April 17, 2024Retail 2024: Top 10 Trends in US HealthcareEvent Coverage | April 8, 2024Shoptalk 2024 Wrap-Up: AI “Hype” and Back to Retail Basics—Loyalty, Physical Stores and MoreDeep Dive | April 1, 2024Retail-Tech Landscape: Generative AI InfrastructureInsight Report | March 25, 2024Research Preview: Retail-Tech Landscape—Generative AI InfrastructureEvent Coverage | March 21, 2024Shoptalk 2024 Day Four: Innovation for Innovation’s Sake?Event Coverage | March 19, 2024Shoptalk 2024 Day Two: A Triad of Trends—Personalization, Innovation and CollaborationEvent Coverage | March 18, 2024Shoptalk 2024 Day One: Game-Changing AI, Multi-Benefit Associate Apps and the Keys to Success for Retail Media (Not for the Faint-Hearted)Event Presentation | March 14, 2024AI @ Retail: Supercharging the Customer Experience—Insights Presented at the Vision Monday Leadership Summit 2024Deep Dive | March 13, 2024Retail-Tech Landscape: Generative AI ApplicationsInsight Report | March 7, 2024Generative AI Latest: The Copilots Are Now Flying the PlaneAnalyst Corner | March 3, 2024Analyst Corner—Explore Generative AI with John Harmon: Enormous Power and Potential, but Caution AdvisedInsight Report | February 29, 2024Research Preview: Retail-Tech Landscape—Generative AI ApplicationsInsight Report | February 8, 2024Generative AI Latest: GenAI Chatbots and Apps Are Ready for Prime TimeEvent Coverage | February 1, 2024CES 2024 Wrap-Up: Top 10 Tech Takeaways—AI Creates a BuzzEvent Coverage | January 17, 2024Day Three at NRF 2024: Retail’s Big Show—Lessons from Macy’s, Shein, Temu and MoreEvent Coverage | January 10, 2024CES 2024 Day One: Elevance Health, Intel, L’Oréal and Walmart Drive Customer-Centric InnovationInsight Report | January 10, 2024Generative AI Latest: Funding, New Technology Features and Copyright InfringementDeep Dive | January 9, 2024Retail 2024: US E-Commerce Technology Trends—Generative AI, Retail Media and Other Revenue-Generating Opportunities To Transform the Online LandscapeInsight Report | December 21, 2023Generative AI Latest: New Funding, Infrastructure and Applications, Plus Google’s Recent Product Launches and Tech PartnershipsEvent Presentation | December 15, 2023The State of AI: Revisiting 2023 and Looking Ahead to 2024Event Coverage | December 13, 2023The AI Summit New York 2023: Reaping Benefits, Building Trust and Pushing the BoundariesEvent Coverage | December 12, 2023NextGen Commerce—Event Insights: Revolutionizing Retail Through AIDeep Dive | December 11, 2023Revolutionize Your Product Launch Strategy: Leveraging Generative AI Applications for Enhanced Speed and ProfitabilityAnalyst Corner | December 10, 2023Weinswig’s Weekly: On Our Groundbreaking NextGen Commerce ConferenceResearch Digest | December 8, 2023Insights Video: Exploring the Transformative Impact of Generative AI—Premium Subscriber CallInsight Report | December 8, 2023Generative AI Latest: Key Announcements from AWS re:Invent 2023Event Presentation | December 7, 2023The Generative AI Playbook: Six Quick Wins Presented at the AI Summit New York 2023Deep Dive | December 5, 2023Playbook: Six Quick Wins in Generative AIAnalyst Corner | December 3, 2023Weinswig’s Weekly: Pioneer the Future of Retail at NextGen Commerce, a Coresight Research AI ConferenceInsight Report | December 1, 2023Five Ways AI Is Being Used in Drugstore RetailInsight Report | November 30, 2023Five Ways AI Is Being Used in Apparel and Footwear RetailEvent Coverage | November 29, 2023Pioneer the Future of Retail at NextGen Commerce, a Coresight Research AI Conference—Event PreviewInsight Report | November 29, 2023Five Ways AI Is Being Used in Beauty RetailInsight Report | November 28, 2023Five Ways AI Is Being Used in Grocery RetailInsight Report | November 27, 2023Five Ways AI Is Being Used in Luxury RetailInsight Report | November 27, 2023Generative AI Latest: OpenAI and Microsoft Accelerate Innovation—Technology Conference HighlightsAnalyst Corner | November 12, 2023Weinswig’s Weekly: Five Foundations for the 2023 Festive SeasonInsight Report | November 10, 2023Generative AI Latest: Strong Potential for Language and Code Translation; Global Telco AI Alliance Fosters AI CollaborationInsight Report | October 24, 2023Generative AI Latest: Indemnity for Platform Users; Image-Generation Updates from Adobe and CanvaInsight Report | October 18, 2023Generative AI Latest: The Rise of RAG, Updates from Amazon, Meta and OracleInsight Report | October 11, 2023Generative AI Latest: Indian Conglomerates Enter the Space, the US Drives the Responsible Use of AI, Adobe Launches New ProductsEvent Coverage | October 5, 2023Salesforce Dreamforce 2023: Generative AI, Data Cloud and Commerce CloudInsight Report | September 25, 2023Generative AI Latest: The EU Digital Services Act, Conversational AI and VMware Explore 2023Event Coverage | September 8, 2023Google Cloud Next 2023: Opening Keynote—Generative AI in the SpotlightInsight Report | September 1, 2023Generative AI Latest: Nvidia at SIGGRAPH, the Rise of Google Cloud, US Consumer Concern on the Future Impacts of AIInsight Report | August 21, 2023Generative AI Latest: Amazon’s Initiatives, the Home Sector’s Entry and the Launch of Hypermodal AIDeep Dive | August 17, 2023Think Tank: Generative AI Explained—Understanding Its Power and Fundamental TechnologiesInsight Report | August 10, 2023Generative AI for US Retail Pharmacies and Healthcare: Satisfying Customers through Automation and PersonalizationInsight Report | August 1, 2023Generative AI Latest: US Companies Commit to Responsible Use, Consumers See Potential for New ApplicationsEvent Coverage | July 31, 2023AWS Summit, New York, 2023: Amazon Introduces Generative AI InnovationsAnalyst Corner | July 23, 2023Weinswig’s Weekly: Helping the Retail Ecosystem Understand Generative AI and Its OpportunitiesInsight Report | July 18, 2023AI Is Revolutionizing Healthcare: Four Applications, Countless BenefitsInsight Report | July 17, 2023Generative AI Latest: Content Indemnification, Security Concerns and Response from Chinese GiantsInsight Report | June 29, 2023Generative AI Latest: Empowering Productivity and Marketing Globally, Regulations for Responsible Use in ChinaEvent Coverage | June 27, 2023Salesforce Connections 2023: Embedding Generative AI in the Marketing Cloud and Commerce CloudInsight Report | June 14, 2023Five Things To Know About Generative AI in ChinaEvent Coverage | June 14, 2023Manhattan Momentum 2023 Conference: Manhattan Associates Adds RFID, Touts Cloud-Native Architecture, Generative AI Potential and Google Shopping IntegrationAnalyst Corner | May 28, 2023Weinswig’s Weekly: Retailers Would Be Well Served To Explore the Power of Generative AI NowInsight Report | May 25, 2023Tech Talk from Shoptalk US and Shoptalk Europe: Five Trending Themes, Emphasis on Generative AIInsight Report | May 23, 2023ChatGPT and Generative AI: Five Things Retailers Should Know—UpdateInfographic | May 23, 2023The Retail Buzz Around Generative AI—Infographic: Examples and Applications in RetailEvent Coverage | May 22, 2023Shoptalk Europe 2023 Wrap-Up: Exploring the Role of Key Technologies and Channels in the Future of Retail—Autonomous Stores, Generative AI, Retail Media and MoreEvent Coverage | May 9, 2023Shoptalk Europe 2023 Day One: Identifying Real Value in Sustainability, Generative AI and DataEvent Coverage | May 5, 2023Hong Kong Web3 Festival: Generative AI, Standardization and Hong Kong’s Ambition To Fuel Web3 DevelopmentInnovator Profile | May 2, 2023Innovator Profile: Sociate.ai Enhances the Online Customer Experience Through Generative AIInsight Report | April 5, 2023ChatGPT and Generative AI: Five Things Retailers Should KnowEvent Coverage | March 16, 2023TrailblazerDX 2023: Keynote Address—Salesforce Jumps on the Generative AI Bandwagon with Einstein GPT
