Showing 260 posts

The Agentic AI Playbook: How to Redefine Retail with Intelligent Autonomy

Agentic AI (artificial intelligence) offers new, unparalleled capabilities for enterprises to transform their operations. Why should your organization be an early adopter of agentic AI, and what must you consider to deploy the technology successfully? Leveraging the Coresight Research STORE Framework for driving innovation in retail, this Playbook provides a comprehensive guide to implementing and seizing the benefits of agentic AI. This report is made available to non-subscribers of Coresight Research through its sponsorship by Amazon Web Services (AWS).

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RetailTech: Empowering Retail’s Front Line, Creating Smarter Stores—Five Tech-Driven Strategies for Associate Enablement

Empowering in-store associates with technology not only improves productivity and employee experiences but also translates to more positive, repeat customer interactions. In this RetailTech report, we present five key strategies for retailers to leverage associate enablement technology to realize these gains and, ultimately, drive revenue.

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Retail Crime and Shrink: More Shoppers Say No to Locked-Up Merchandise; Self-Checkout Gets a Makeover

New US consumer survey findings from Coresight Research reveal the deterrent effect of restrictive in-store security measures… for regular shoppers. Dive into our new data and discover recent shrink-related developments in the US and the UK, with highlights on self-checkout updates and new theft-targeting legislation. Plus, this report presents recent commentary from selected North American retailers on the current state of shrink.

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Five Ways Brands and Retailers Can Use AI/ML and Shared Data to Energize End-to-End Product Management

Product management plays a crucial role in driving revenues, margins, efficiency and customer satisfaction. Technologies such as AI (artificial intelligence), ML (machine learning) and GenAI (generative AI) offer powerful capabilities for retail companies to enhance key functions through the product lifecycle, from product development to customer interaction. This research report is produced and made available to non-subscribers in partnership with Centric Software.

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Unlock the Untapped Potential of AI-Powered MarTech: Coresight Research Premium Subscriber Call, April 2025

Understand the importance of AI (artificial intelligence)-powered MarTech (marketing technology) in retail, and discover how to unlock value! With insights spanning GenAI, agentic AI and more, we offer insights to help you strategize for success. This presentation accompanies the on-demand webinar of the Coresight Research Premium Subscriber Call on April 29, 2025.

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New Technologies to Drive Retailer-Supplier Collaboration: Insights Presented at NACDS Annual Meeting 2025

Discover five tech-driven strategies that protect against earnings erosion in the context of macroeconomic uncertainty and tariffs. These strategies, which touch on retail media, demand forecasting and pricing, align with elements of the Coresight Research CORE Framework for AI (artificial intelligence) in retail. This presentation was delivered by Coresight Research at the NACDS Annual Meeting 2025.

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Music Festivals: A Key Opportunity for Retail Brand Engagement

What opportunities do music festivals present for brands and retailers, and what strategies can brands employ to engage with festivalgoers and drive spending? Dive into Coresight Research survey findings to understand festivalgoers’ 2025 plans, and uncover four key ways that retail companies can create immersive experiences that resonate with festival audiences.

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